Check your connection
- Move closer to your Wi-Fi router or use a wired connection, if available.
- Close downloads, streaming services and unnecessary browser tabs.
- Temporarily turn off any VPN, proxy, or Data Saver settings, if you’re able to.
- Try switching to another reliable Wi-Fi network or mobile data.
Try a desktop or laptop
If you’re having trouble on a phone or tablet, try a desktop or laptop.Refresh your browser
Fully close and reopen your browser, then return to your original interview link. If the issue continues, clear your browser’s cache and cookies. In Chrome, go to Settings → Privacy and security → Clear browsing data.Clearing cookies may sign you out of other websites.