What is a Ribbon interview?
What is a Ribbon interview?
A Ribbon interview is an AI-powered conversation that helps the hiring team learn more about your experience and qualifications. You’ll answer questions out loud, and the team will review your responses afterward.
How do I start my interview?
How do I start my interview?
Open the interview link you received and follow the prompts to get set up. Before you begin, check that your microphone is working and you have a stable internet connection.
Do I need to schedule a time?
Do I need to schedule a time?
You can complete your interview whenever works best for you. Just make sure you finish before any deadline provided by the hiring team.
Do I need to turn on my camera?
Do I need to turn on my camera?
Some companies require video for their interviews. If a camera is required, you’ll be prompted to enable it before you begin.
What if my microphone or camera isn’t working?
What if my microphone or camera isn’t working?
Check that your browser has permission to use your microphone and camera, then refresh the page. If you’re still having trouble, try another browser or device. We recommend using a desktop or laptop.
What happens if I lose connection or my interview ends early?
What happens if I lose connection or my interview ends early?
If your interview is interrupted, you have up to one hour to return through your original interview link and resume.After that window, your interview is submitted with the responses you completed. The hiring team will be able to see that it’s incomplete.
Can I restart or retake my interview?
Can I restart or retake my interview?
Please contact the hiring team directly to request a reset. Ribbon support can help troubleshoot technical issues, but the company you applied to needs to handle interview resets.
What should I do if my interview link has expired?
What should I do if my interview link has expired?
Contact the hiring team to request an updated link or ask whether they can reopen your interview.
How can I contact the recruiter?
How can I contact the recruiter?
Check your interview invitation, application confirmation emails, or the company’s careers page for contact details.
When will I hear back about my application?
When will I hear back about my application?
The company you applied to manages application updates and next steps. For an update, please contact their hiring team directly.