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You may be asked to upload a document, such as a resume, as part of your interview. Here’s how to add your file.

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Before you upload

Make sure your document is saved as a PDF or DOCX file and is under 10 MB.

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How to upload your document

1

Select the upload option

When you reach the document upload step, select the upload option.
2

Choose your file

Choose the file you’d like to upload from your device.
3

Continue

Wait for your file to finish uploading, then click Next to continue.

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Can I skip this step?

If uploading is optional, select Next to continue without a file. If it’s required, you’ll need to upload one before continuing.

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Having trouble uploading?

  • Check the format: Save or export your document as a PDF or DOCX.
  • Reduce the size if needed: Compress the file or remove large images.
  • Try again: Check your internet connection, then retry the upload. If needed, try another browser or device.
Still having trouble? Email support@ribbon.ai with the error message, your file type and size, and what you’ve tried. We’re happy to help.