Ribbon Help Center - Ribbon Help Center

Explore our guides to prepare for your AI-powered interview and find helpful answers to any questions along the way. Pick a topic below, or start with what to expect.

Getting started

What a Ribbon interview is like, how to prepare, and how to request an accommodation.

During your interview

Uploading documents, resuming a dropped interview, and what to do if your link has expired.

Troubleshooting

Fix audio, video, and connection problems.

After your interview

What happens next, and how your interview recording and data are used.

Have a quick question?

Visit our frequently asked questions for quick answers about starting your interview, troubleshooting, and next steps.

Still need help?

Email support@ribbon.ai and our team will be happy to help you out. For questions about the role, your application, or interview requirements, contact the hiring team that sent your invitation.